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Start out simple with your online business plan

Thursday, July 22nd, 2010
Online Business Advice by Gary Pudney

Apart from information overload, and failure to action what you have learned, one of the main downfalls new internet marketers go through is trying to do it all when they start out. They read all this stuff and then go out to build the biggest and the best with all the latest sales capture methods built in. I know, I was guilty of that very thing myself when I started.

The best advice I can give you is to SIMPLIFY everything. A simple online business plan is a good online business plan. Keep everything super basic when you are starting out so your checklist when auditing your process is easy. You have to walk before you can run, and in selling on the internet you need to know that the system you are using actually works, before you think about supercharging it.

So I am suggesting to you when considering your online business plan to have a straight through sales funnel at the very first, that way it is easy to determine that all parts of the sales process is working and for the newbie you will understand the steps and what is going on. I know when I built my first sales site I was hoping I had everything in the right place and everything did what it was meant to do but I really did have my fingers crossed. You should start out with a sales funnel like this…

simple sales funnel Start out simple with your online business plan

  • So you can see that the traffic comes from search engines to the sales page where your offer is.
  • They either click on the buy button or they leave.
  • If they click on the buy button they go and pay. Either at PayPal or whatever you are using to collect your payments.
  • They pay and then they land back at your thank you page where they can download their purchase.
  • SIMPLE.

This super simple sales funnel online business plan allows you to easily look through your web stats and determine …

  • how many people have come to your site
  • what keyword brought them to you
  • how many people took off without buying

You can also very easily troubleshoot because you are only working with a sales page, the checkout process, and the thank you page where your buyer can download the product.

Prove your system works, the product can sell, and that traffic is coming to your sales page.
If you are not getting sales and you believe you are priced competitively and that your product is in demand, then adjusting copy or page layout is easy in this simple sales funnel process. Once you are satisfied that your sales funnel is indeed working, THEN we can look at adding to your sales funnel online business plan.

Now there are many diverse and complex sales funnels, again for simplicity sake I am going to show you just a small addition to the sales funnel so again we can keep control and easily troubleshoot if we get into problems. You might progress to a sales funnel something like this …

more advanced sales funnel Start out simple with your online business plan

Now when you look at this new sales funnel you can see we have added 2 more ways of selling to the SAME BUYER. Yes, we are hedging our bets on the same visitor so we increase our chances of sales. Let’s look at these additions …

  • We have the same entry point where traffic comes from search engines to our sales page.
  • In this new version we are creating a second chance if the visitor decides they don’t like our offer. We have added an exit page that will make a different offer but similar to our original offer. What I mean by this is, we may offer a cut-down version that is cheaper than our original offer. This way we may be addressing a pricing issue. OR, we offer a different product that is still relevant to what the visitor first came to us about. This way we are offering a choice to the visitor just in case the first product didn’t fulfill the need they were looking for. This exit strategy method gives us a second bite of the cherry.
  • They say the easiest way to sell a product is to sell to someone who has already bought from you, they have already proven they will buy and that they like your products. They also say that when you have a buyer in “buying mode” or “impulse mode” CAPITALISE on it. So this is why we have added the OTO page. For the newbies, OTO stands for One Time Offer. The idea of the OTO is to intercept the buyer in between paying for your product and going to collect it. The OTO makes another offer that is usually similar to the product they have just bought, but it may do something else extra, or fulfills another need and therefore extends the capabilities. In most occasions it is an upsell, you have just sold the entry level product and now you are offering the grand deluxe version. You get the idea.
  • If the buyer chooses to take up your OTO they get rerouted to PayPal (or wherever you are taking your payments) where they will then hand over more money to you. They will then get forwarded to your thank you (download) page where they can then download everything they have just paid for.
  • If the buyer chooses not to take you up on the OTO, then they just proceed onto the thank you (download) page where they can collect their original purchase.

Again, we have added to our very simple straight forward sales funnel in small steps. We have increased our chances of the sale, and we are keeping control of the process this way as we are only really analyzing 2 extra steps. Whereas if we had started straight with this particular sales funnel process we would have been learning and analyzing at least 5 steps.

When you have this under control, you can very easily modify it or add further steps to it while retaining control. Your online business plan should be EXACTLY THAT, a PLAN. You will find you will be constantly modifying your online business plan, but by being methodical and taking “baby steps” you will always be in control. In fact, you will end up with the ultimate online business plan designed just for you.

I am sure you get the idea.

To your online business success,

Gary Pudney for online business advice.

Build your own website at EasyCreateWebsite.com

Create your own think tank

Thursday, July 22nd, 2010
Online Business Advice by Gary Pudney

It’s very hard running your business when you are a one man band or a small operation. You have to make all the decisions, plans, assessments, everything. So it’s no wonder your progress is slow, and you don’t do as much testing as you should. You know how the gurus get by, don’t you? They network with each other, they brainstorm, they bounce ideas off each other.

Have a look at corporates, and bigger businesses, they have managers, sales teams, research and development people. That’s why their successful.

Well, like everything online, you just need to think big, and think outside the square. Surround yourself with professionals, be prepared to open up to an inner circle of colleagues and bounce your thoughts off them, exchange ideas, even consider joint ventures with them. You cannot put a value on having another set of eyes going over your content, or getting an opinion on a plan from somebody who sees things differently from you, to get an objective thought. You will certainly cover more ground, and I promise you, you will most definitely present a much higher standard of content. FACT!

I have my inner circle, and I don’t do anything important in my business without sounding out my team of professionals. I often get ideas that started over conversation in our think tank and end up being major projects, and I can tell you, they came together easy and quickly because of the advice and ideas fed to me from the think tank. It’s amazing how from using a think tank you end up being much more organised, logical and you are even aware of the trouble spots you may encounter. Your progress is much quicker and you have an inside track on what to avoid.

My team of professionals are …

  • My business partner Massimo Papa
  • My good friend Steve Bethell
  • And another good friend Jeff Austin

My business partner Massimo Papa keeps me on the straight and narrow. He is brilliant at looking at things in a totally different perspective than I do, and that is a good thing. He has given me the courage to go down paths that I probably would never have considered. While Massimo loves and works in the same business arena as me, he has an incredible knowledge in the areas that I am not so strong with and that allows me to forge ahead in what I am good at. Together we cover an amazing amount of territory online, and I often wonder how I survived before we connected.

Steve Bethell is a professional in the areas of creative marketing consultancy and contract sales. Steve’s company is Prospective Marketing and delivers what I believe to be an “old school” philosophy in terms of service. He is so good at what he does that his recompense is outcome based. A true professional with an air of confidence, and he can afford to be that way because he knows his stuff! You will get to know more about Steve Bethell in the future as I will be doing a business profile on him in the near future.

Jeff Austin is a guru of business coaching, my god I think Jeff has forgotten more than I will ever know. Jeff is based in Bunbury Western Australia, but for the right price he can be lured to your workplace no matter where you are located. Jeff Austin delivers professional knowledgeable advice in results training, business systems, team building, leadership coaching and event speaking. He can get inside a business and identify areas for improvement, but more importantly he can deliver solutions to the areas identified. You will get to know Jeff better as I will be writing a business profile on Jeff in the near future.

My inner circle (think tank) is very well rounded in terms of what input I get from each of them and their areas of expertise is very broad, and what they are very very good at, I have only some knowledge about, but certainly nothing compared to their expertise. So I now have a much broader range of expertise given the fact that I have my inner circle supporting me. Makes sense hey.

So my message to you is to consider strengthening your business model by creating your very own inner circle (think tank). Start looking at the people you come in contact with in your day to day dealings with the intention of identifying some core professionals who you can leverage off and in turn give back valuable knowledge of yours. It will hit you in the face when you come across the right people because you will feel a connection with them, a synergy. You will know! You will improve all aspects of your business the minute you identify and connect with your think tank.

To your online success,

Gary Pudney for Online business advice.

Build your own website at EasyCreateWebsite.com

What you should know about Hosting

Monday, July 12th, 2010
Online Business Advice by Gary Pudney

I think one of the most overlooked items in an online business is the quality of the hosting where the online business website sits. When I hear business owners say that they can get hosting cheaper elsewhere I am both amazed and saddened that the driving factor to where a business hosts their website is the COST. Once again the almighty dollar has persuaded us to make a very shallow decision on something that stands a good chance of biting you on the backside.

Website hosting is grossly overlooked by spend-thrift business owners and mistakenly discarded as an expense you should avoid at all costs. If only these poor ill-informed business owners knew! I really do get annoyed when I see this happen. I’ve even had business owners say to me “why do I need hosting at all”. What? Are they serious?

Good hosting is the foundation of your website. In fact, the quality of your hosting is going to determine in some way …

  • How easily you are found by search engines
  • What country your business is perceived to reside in
  • Whether you get listed in search engine results at all
  • Whether your email will actually get delivered
  • The speed of your website pages appearing in the browser
  • Whether your website can perform at all under a rush of traffic
  • Whether your website can withstand hacker attacks
  • How much downtime your website will endure
  • Whether your server maintenance happens in your “quiet time” or whether your service is interrupted during your peak business hours
  • and I can assure you a whole lot more of good reasons

Other considerations when you are looking at hosting should include …

  • The response time and the quality of support for your hosting
  • Are the latest versions of software on the server?
  • Consider the size of the server space you are allotted for your account
  • Consider the allocated bandwidth for your hosting account
  • How are backups performed and available to you
  • Do you have at the ready databases as standard in the account, or will you have to pay extra?

Finally, I would suggest to you that when you do look at the price of your hosting, do comparisons, but most importantly ensure that you are comparing apples to apples. I also encourage you to ask the hosting provider all the questions you need to make an educated decision until you actually understand what it is you are buying and that it will efficiently serve your business rather than trying to save a couple of bucks for the sake of it.

If you don’t put thorough research into what will house and drive your online business, then I would seriously worry about the state of your entire business performance because only the researched and prepared will survive and prosper in the world of online business. The ill informed with no plan will perish.

Build your own website at EasyCreateWebsite.com